Legal
Terms of Service
These terms govern your use of MusicDown: how accounts work, what each plan includes, how billing and cancellation are handled, and what you may do with the tracks you download.
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Acceptance of these terms
By creating an account or using MusicDown, you agree to these terms and to our Privacy Policy. If you do not agree with them, do not use the platform.
You must be able to enter into a binding agreement to use MusicDown. The service is not directed to children under 13.
Your account
- Provide accurate registration information and keep your email address up to date, since it is how we reach you about your account and your plan.
- Your account is personal. Do not share your credentials or let other people download through your account, as quotas and benefits are tied to a single user.
- You are responsible for activity under your account. If you suspect unauthorized access, change your password and contact us.
- You may sign in with email and password or with Google or Facebook. Signing in with a provider links that identity to your MusicDown account.
- To delete your account, send a request to support@musicdown.com.br. Deletion is not yet available as a self-service option in the interface.
Plans and download limits
Every plan includes browsing, previews, and playlists. Download volume, audio formats, and quality depend on the plan on your account:
| Plan | Per billing period | Formats | Playlists |
|---|---|---|---|
| Free | 3 tracks | MP3 up to 128 kbps | 5 |
| Starter | 40 tracks | MP3 up to 192 kbps | 10 |
| Pro | 150 tracks | MP3 up to 320 kbps and WAV | Unlimited |
| Ultimate | Unlimited | MP3 up to 320 kbps, WAV and FLAC | Unlimited |
- Quotas count distinct tracks, not files. Downloading the same track again in the same period, in any available format, does not consume additional quota.
- On paid plans the period follows your billing cycle. On the free plan it resets at the start of each calendar month.
- The free plan covers the general catalog and does not include Releases.
- Ultimate includes early access to new releases for up to 48 hours before they open to other plans.
- The formats offered for a specific track also depend on the source files we hold for it, so not every track is available in every format.
Current prices and benefits are shown on the Premium plans page.
Billing and cancellation
- Paid plans are billed monthly through Stripe and renew automatically until you cancel.
- You can cancel at any time, with no cancellation fee, from the subscription management area of your account. Access to your plan continues until the end of the period already paid for.
- Changing plans mid-period is prorated by Stripe, and the amount is shown before you confirm.
- If a payment fails, your subscription may be suspended until the charge is settled, which returns your account to free-plan limits.
- Amounts already charged are not refundable, except where consumer law requires otherwise — including the statutory right of withdrawal within 7 days of purchase under the Brazilian Consumer Protection Code.
- Prices may change. Adjustments are announced in advance and apply only to periods after the announcement.
Using downloaded tracks
A download gives you access to a copy of the file. It does not transfer copyright, and it does not by itself grant every commercial use. What you may do with a track is governed by the rights of the artists, labels, and other rights holders involved.
Unless a specific license expressly authorizes otherwise, you may not:
- Redistribute, resell, lend, or share the files, including uploading them to other platforms, streaming services, file lockers, or social networks.
- Use the tracks in advertising, in audiovisual productions, or in any other commercial project without the corresponding license.
- Present the tracks as your own work, or remove credits and embedded metadata.
If you are unsure whether a specific use is covered, ask us before using the track.
Prohibited conduct
- Circumventing download quotas, format restrictions, early access, or any other technical limit of your plan.
- Using bots, scrapers, or automated scripts to collect catalog data or to download in bulk.
- Sharing an account among multiple people or reselling access to MusicDown.
- Attempting to break into, overload, or probe the security of our systems, or interfering with other users' access.
- Reverse engineering the platform or extracting parts of the catalog to build a competing service.
Catalog, previews, and third parties
The catalog changes over time. Tracks, releases, artists, and events may be added, updated, or removed, including at the request of rights holders. We do not guarantee that a track available today will remain available.
Previews may be played through YouTube embeds, and payments run on Stripe. When you use those features, the terms and policies of those providers also apply to you.
Intellectual property
The MusicDown name, logo, interface, and software are ours or licensed to us, and they may not be copied or used without authorization. The recordings and compositions in the catalog belong to their respective rights holders.
If you believe content on MusicDown infringes your rights, write to support@musicdown.com.br with the identification of the material and the basis of your claim, and we will review it.
Service availability
We work to keep MusicDown available and stable, but we do not promise uninterrupted operation. Maintenance, updates, provider failures, and events beyond our control can cause downtime.
Features may evolve, be replaced, or be discontinued. When a change materially reduces what a paid plan includes, we announce it in advance.
Suspension and termination
We may suspend or terminate accounts that violate these terms, that are used fraudulently, or that put the platform, its users, or the rights holders in the catalog at risk. Whenever it is reasonable, we notify you first and give you a chance to correct the problem.
You may stop using MusicDown at any time by cancelling your subscription and requesting the deletion of your account.
Disclaimers and liability
MusicDown is provided as is. To the extent permitted by law, we are not liable for indirect or incidental damages, for lost profits, or for loss of files you failed to back up. Keep your own copies of anything important to you.
Nothing in these terms limits the rights guaranteed to you as a consumer by applicable law.
Governing law
These terms are governed by the laws of Brazil. Disputes will be resolved in the courts of the consumer's domicile, as provided by the Brazilian Consumer Protection Code.
Changes to these terms
These terms may be revised as the platform evolves. The date at the top of the page reflects the latest revision, and relevant changes are announced within the platform. Continuing to use MusicDown after a change means you accept the updated terms.
Contact
Questions about these terms can be sent to support@musicdown.com.br or through our contact page. See also the Privacy Policy and the frequently asked questions.